Frequently Asked Questions
If I need more information on a certain tour, what do I do?
Simply call our office at 1-888-358-9880 and one of our trip consultants will be happy to discuss the trip in detail.
Do you provide itineraries for your trips in advance?
Once your tour is reserved, a sample itinerary will be sent to you. We ask that you look it over and call us with any changes or suggestions you may have. A FINAL ITINERARY will be given out upon arrival at your destination.
When do I know what hotel I am staying at?
Most often we can tell you immediately upon booking a trip. In some cases it may take 2-3 weeks after booking.
Do the prices on this web site include the cost of bus transportation?
The prices quoted in this site DO NOT include the cost of transportation. However, Senior Excursions would be happy to arrange transportation for your trip. We work with hundreds of fantastic bus companies and we will get you the best price.
After I have called to reserve a tour, when do I need to send a deposit?
All we require is an initial $200 deposit. We will work with you very closely from there.
What are the incentives for a Group Leader?
All of our tour packages offer 2 complimentary trips per 40 paid passengers. Many of our packages offer great CASH INCENTIVES for many of our trips at certain times of the year. Please give us a call to see what the cash incentive is for this month.
What can you do to help me sell the trip to my group?
Our marketing department will be happy to make great flyers for you to pass out to your group with whatever price you want on them. our staff would also be happy to come to your center to discuss the trip at you next meeting. This is no cost to you.
Where are deposits and payments sent?
Send payments to:
Senior Excursions, Inc.
4807 Pacific Avenue
Wildwood, NJ 08260
If someone has to cancel at the last minute, do they get a refund?
We will work closely with you in the event of a last minute cancellation. Please see cancellation policy. We highly recommend trip cancellation insurance.
Does Senior Excursions offer trip cancellation protection?
Senior Excursions offers very affordable trip cancellation protection for all of its clients. The cost is between $25.00-$40.00/pp for full 100% coverage. Please call our office at 1-888-358-9880 for details.
*** WE HIGHLY RECOMMEND TRIP CANCELLATION PROTECTION ***
RESPONSIBILITY: SENIOR EXCURSIONS, INC. 3015 PACIFIC AVE., WILDWOOD, NJ 08260 AND/OR THEIR AGENTS AND OFFICERS AND/OR SUPPLIERS OF SERVICES PURSUANT TO OR IN CONNECTION WITH THESE ITINERARIES SHALL ACT ONLY AS AGENTS FOR THE PASSENGERS IN MAKING ARRANGEMENTS FOR HOTELS, TRANSPORTATION, RESTAURANTS, OR ANY OTHER SERVICES AND DO NOT ASSUME ANY LIABILITY WHATSOEVER FOR ANY INJURY, DAMAGE, DEATH, LOSS, ACCIDENT, OR DELAY TO PERSONS OR PROPERTY DUE TO ACT OF DEFAULT OF ANY HOTEL CARRIER, RESTAURANT, COMPANY OR PERSON RENDERING ANY OF THE SERVICES INCLUDED IN TOUR, OR BY ACT OF GOD, FURTHER, NO RESPONSIBILITIES ARE ACCEPTED FOR ANY DAMAGE OR DELAY DUE TO SICKNESS, PILFERAGE, LABOR DISPUTE, MACHINERY BREAKDOWN, QUARANTINE, GOVERNMENT RESTRAINTS, WHETHER, OR OTHER CAUSES BEYOND THEIR PERSONAL CONTROL. NO RESPONSIBILITY IS ACCEPTED FOR ANY ACT, OMISSION, OR EVENT DURING THE TIME PASSENGERS ARE NOT ON BOARD THEIR PLANES OR CONVEYANCES. THE PASSAGE CONTACT IN USE BY THE AIRLINES CONCERNED, WHEN ISSUED, SHALL CONSTITUTE THE SOLE CONTRACT BETWEEN THE AIRLINES AND PURCHASERS OF THESE TOURS AND/OR PASSENGERS. TOUR OPERATOR RESERVES THE RIGHT TO SUBSTITUTE HOTELS OF SIMILAR CATEGORY IF NECESSARY. NO REFUND FOR UNUSED FEATURES OR SERVICES.
WILDWOOD, NJ TRIPS:
ENTIRE GROUP CANCELLATIONS MUST BE MADE 30 DAYS PRIOR TO ARRIVAL FOR A FULL REFUND. INDIVIDUAL CANCELLATION MUST BE MADE 7 BUSINESS DAYS PRIOR TO ARRIVAL FOR A REFUND.
ALL OTHER TRIPS:
ENTIRE GROUP CANCELLATION MUST BE MADE 60 DAYS IN ADVANCE FOR A FULL REFUND. INDIVIDUAL CANCELLATIONS MUST BE MADE 30 DAYS PRIOR TO DEPARTURE DATE IN ORDER TO GET A REFUND.
WE HIGHLY RECOMMEND GROUP TRAVEL INSURANCE FOR OUR CUSTOMERS.
CALL US AT 1-888-358-9880 FOR INSURANCE FORMS.